Epic Rides Inc.

Last Updated: March 4, 2026

Epic Rides Inc. (“Epic Rides,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of users of the Epic Rides platform.

This Privacy Policy explains how Epic Rides collects, uses, shares, and protects information when you access or use:

• the Epic Rides mobile application
• the Epic Rides website (EpicRidesApp.com)
• related services, communications, and support tools

(collectively referred to as the “Platform.”)

By creating an account or using the Platform, you acknowledge that you have read and understand this Privacy Policy.

1. Company Information

Epic Rides Inc.
7901 4th Street N
Suite 300
St. Petersburg, FL 33702
United States

Email: [email protected]
Phone: +1 844-422-5525
Website: EpicRidesApp.com

2. Information We Collect

Epic Rides collects information necessary to operate the Platform and provide services to riders and drivers.

2.1 Information You Provide

When you create an account or use the Platform, you may provide information including:

• Name
• Email address
• Phone number
• Profile photo
• Payment information (processed by third-party processors)
• Vehicle information (drivers only)
• Driver license and identity verification documents
• Ride pickup and destination information
• Ratings, feedback, and communications

2.2 Location Information

Epic Rides collects location data to operate the rideshare service.

This may include:

• GPS location
• Wi-Fi location signals
• Cell tower location information

Location data allows Epic Rides to:

• match riders with nearby drivers
• provide pickup and navigation support
• calculate ride distances and fares
• support safety features

Drivers may be required to enable location services while the driver app is active.

2.3 Automatically Collected Information

When you use the Platform, certain information may be collected automatically, including:

• device type and operating system
• IP address
• mobile device identifiers
• app usage data
• crash reports and diagnostics
• ride activity and transaction information

This information helps Epic Rides maintain security, detect fraud, and improve platform performance.

2.4 Information from Third Parties

Epic Rides may receive information from third-party services including:

• payment processors
• background check providers (for driver screening)
• mapping and navigation services
• analytics providers
• identity verification services

These providers assist in operating the Platform and may process information on our behalf.

3. How We Use Information

Epic Rides uses collected information to operate, improve, and secure the Platform.

This includes:

• matching riders with drivers
• processing ride requests and payments
• facilitating driver payouts
• verifying user identity
• performing driver background checks where permitted by law
• providing customer support
• communicating about rides, account updates, and safety notifications
• detecting fraud, abuse, and security risks
• improving product features and performance
• complying with legal obligations

Epic Rides may also send promotional or informational communications where permitted by law.

Users may opt out of marketing communications at any time.

4. How We Share Information

Epic Rides does not sell personal information.

Information may be shared in the following circumstances:

4.1 Between Riders and Drivers

When a ride is requested, Epic Rides shares information required to complete the ride.

This may include:

• first name
• pickup and destination location
• phone contact through in-app communication
• vehicle and driver details

4.2 Service Providers

Epic Rides works with trusted vendors to operate the Platform.

Examples include:

• payment processors (such as Stripe)
• cloud hosting providers
• customer support systems
• mapping and navigation services
• analytics providers
• background check providers

These vendors only receive information necessary to perform services.

4.3 Legal Requirements

Epic Rides may disclose information if required to:

• comply with laws or legal requests
• respond to court orders or subpoenas
• protect user safety
• investigate fraud or illegal activity
• enforce our Terms of Use

4.4 Business Transfers

If Epic Rides is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of the transaction in accordance with applicable law.

5. Data Retention

Epic Rides retains information for as long as necessary to:

• provide services
• comply with legal obligations
• resolve disputes
• enforce agreements

Certain transaction records may be retained for up to seven (7) years to comply with financial and regulatory requirements.

6. Account Deletion and Data Requests

Users may request the deletion of their Epic Rides account.

Account deletion can be requested through:

• in-app settings, or
• by contacting [email protected]

Epic Rides aims to process deletion requests within 30 days, subject to legal or regulatory data retention requirements.

Certain records may be retained where required for:

• fraud prevention
• legal compliance
• financial reporting

7. User Rights and Choices

Users may have certain rights regarding their personal information depending on their jurisdiction.

These rights may include:

• accessing personal data
• requesting corrections
• requesting deletion
• opting out of marketing communications

Requests can be submitted to:

[email protected]

8. Cookies and Website Tracking

EpicRidesApp.com may use cookies and similar technologies to:

• operate website functionality
• remember user preferences
• measure website performance
• analyze usage trends

Users can manage cookie preferences through their browser settings.

Disabling cookies may affect website functionality.

9. Data Security

Epic Rides implements reasonable administrative, technical, and physical safeguards to protect personal information.

These measures may include:

• encryption
• access controls
• secure servers
• monitoring for unauthorized activity

However, no system can guarantee complete security.

10. Children’s Privacy

The Epic Rides Platform is not intended for individuals under the age of 18.

Epic Rides does not knowingly collect personal information from minors.

If we become aware that information from a minor has been collected, we will delete it.

11. International Data Transfers

Epic Rides operates in the United States.

Information may be stored or processed on servers located in the United States or other jurisdictions where service providers operate.

By using the Platform, you consent to such transfers where permitted by law.

12. Changes to This Privacy Policy

Epic Rides may update this Privacy Policy from time to time.

If material changes occur, we may notify users through:

• the mobile application
• email notifications
• website notices

Continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact:

Epic Rides Inc.
[email protected]
+1 844-422-5525

Mailing Address:

Epic Rides Inc.
7901 4th Street N
Suite 300
St. Petersburg, FL 33702
United States